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Discover the importance of creating lifelong subscribers to boost revenue and tackle rising acquisition costs in today’s business landscape.
Innovative New Features Underscore Importance of Retention in Increasingly Competitive Landscape
Discover the importance of personalized product ownership experiences in the fast-paced digital age and how Blustream can help businesses build...
Aquatics Retailers are choosing Blustream’s Product Assistant to create successful aquarists and lifelong relationships with their customers.
Emily Lagasse’s journey from the pet industry to the tech industry featured on Beacon Digital’s blog.
Blustream's intelligent, adaptive messaging platform harnesses zero-party data to deliver personalized experiences that create lasting customer...
Pet retailers choose Blustream's Product Assistant to create lifelong relationships with their customers and ensure customer retention.
Discover how traditional personalization tactics fall short in building meaningful customer relationships, and why it's time to embrace zero-party...
In today's landscape, having a great product isn't enough to create lifetime relationships. It's time to consider how technology can help.
With unique expectations and familiarity with technology, personalized messaging becomes crucial in captivating and retaining Gen Z loyalty.
Continued Growth in Pet Industry Positions Blustream as the Preeminent Choice for After-Sale Pet Owner Experiences
Blustream's AI-powered SMS messages can revolutionize your business by engaging customers with automated, personalized messages based on unique...
Trailblazing Partnership Allows Music Retailers to Immediately Connect with Customers to Drive Revenue Growth
Record-Setting Quarter Driven by Demand for Innovative Product Experience Technology
We highlight 6 amazing brands on Shopify to deliver ideas you can use to get more 5-star product reviews like the pros.
Learn how to improve customer retention rates and increase profits for your business with these 5 proven strategies from Blustream.
Discover effective ways to handle negative reviews & boost positive feedback for your business.
New Integration Drives Revenue for Shopify Merchants Through 5-Star Product Unboxing & Start-Up Experiences
In today’s increasingly digital landscape, online ratings and reviews are one of the top factors influencing purchase decisions, second only to...
Cindy knew forming connections with her customers would grow her brand and business. However, as a solo business owner, Cindy was also crunched for...
With Blustream, Blue Shark Trading can tailor its SMS messaging campaigns to each aquarium owner to ensure only the most useful information is...
New Customers, and Industry Expansion Fuel Growth for Blustream
'I’m thrilled to be working with Blustream. Their after-sale CX expertise means I can focus on creating and selling the products that my customers...
Remembering the customer's experience not only in the pre-sale atmosphere, but in the context of after the sale, can take your customer from being a...
Niche businesses want to connect with their customers, but in major marketplaces like Amazon, that often feels impossible.
It's imperative for businesses, regardless of industry, to retain customers by providing superior support, communications, and experiences.
Pet Experts Team Up to Bring Pet Parent Experiences into the Twenty-First Century Exclusive Events, Giveaways, and More.
The pandemic pushed retailers, and the technology companies that serve them, to think about new ways to engage & serve customers across the board.
Imagine if you could be by your pet parents' side as they bring home their new furry, scaled, or feathered friend?
Sending new pet owners timely, specific pet care information after the sale can make all the difference.
Blustream Experiences Explosive Growth, Solidifying the Need for After-Sale Product Experience.
By leveraging data to deliver personalized content to pet owners, your business can become a trusted "go-to" source for pet care.
Blustream Helps eCommerce Brands Prevent Negative Reviews New Offering Creates Automated Unboxing First Experiences to Drive Five-Star Reviews
New Appointment Significantly Expands SaaS Sales Leadership and Expertise for Blustream.
Use it to send yourself individual messages in your journey without having to wait for the whole journey to run first.
Product usage data is the key to unlocking revenue & retention for brands selling physical products – from customer satisfaction to cross-sell and...
Early Access to New Platform Allows Companies Selling Physical Products to Leverage Product Usage Data.
In this post, we'll outline considerations you should make before choosing an SMS platform and the similarities and differences between the platforms.
Here are the top 15 terms every marketing and customer experience (CX) pro should know before building out an after-sale product engagement strategy.
Blustream enables marketers to leverage first-party data throughout the product lifecycle by collecting data from the product itself.
The secret sauce to creating engaging, long-term relationships with customers lies in the three ‘Rs’ -- retention, revenue, and referrals.
Customer engagement has followed a fairly predictable trend, focusing on pre-sale engagement. But what if customer engagement didn’t stop after the...
Through after-sale product engagement, businesses can use purchased products to strengthen their customer relationships.
Blustream’s after-sale product engagement platform creates unprecedented, high-value brand-to-customer relationships following the sale.
Brands have the opportunity to create a high-value after-sale connection, providing the right information at exactly the right time for their...
The product is what fuels the customer experience following the sale, and just like the customer lifecycle, products also have a post-sale lifecycle.
Brands can create post-sale product touchpoints using content at their fingertips to drive engagement between the consumer and their product.
In 2021, IoT capabilities will enhance the connection between the brand and the buyer, creating a new surge of innovation for physical goods.
Folliard and York to Add Business, SaaS and Startup Expertise to Blustream Board.
Retailers can now leverage data from purchased products to strengthen relationships and deliver better customer experiences.
Once a customer reaches the end of the sales journey, nurturing the after-sale customer experience is the key to maintaining long-term customer...
Physical goods have the opportunity to transcend traditional boundaries, as smart-connected products are ushering in a new era of improved customer...
This week’s $3 million funding announcement sets the stage for a continued digital transformation of physical products, and we’re ecstatic to be at...
Product Usage Data Connects Brands and Customers to Create Meaningful After-Sale Engagements
Leveraging real-world data from the product provides continuous knowledge to the brand, so the brand can give their customer ongoing, unprecedented...
In a recent study, 34 percent of leading businesses said their customer journey was a top priority for 2020. Whether you’re building audiences,...
With today’s available real-world-data from sensors, time, the weather, and user-feedback on mobile apps, companies can offer full customer lifecycle...
As brands work toward implementing better remarketing tactics and customer engagement, they should make it a priority to understand who their...
In today’s retail landscape, there’s no courting the customer. However, brands now have the chance to create a valuable relationship with their...
Customer-centricity is an approach that emphasizes customer satisfaction at all stages of the customer experience. If you want to avoid the pitfalls...
Companies should use real-world data to help them communicate with their customers and make the right recommendations at the right time. Doing so...
Brands and companies need ongoing after-sale customer engagement strategies to regain a direct connection with their customers or they may lose them...
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