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Discover three strategies to boost customer lifetime value in 2025 through personalization, digital-first support, and engaging product experiences....
Enhancing Customer Engagement and Driving Growth for Music Retailers Nationwide
While many businesses focus on customer satisfaction, there is a growing realization that the real key to long-term success lies in customer delight.
The post-purchase phase of the customer experience journey is often overlooked, yet it is one of the most critical stages for fostering customer...
Blustream Expands Reach and Technology, Driving Transformation in After-Sale Product Experiences
Discover key insights and takeaways from GROW and SubSummit on customer retention strategies and the power of data-driven engagement.
Automated messaging is a powerful solution that helps organizations streamline their communication processes and enhance customer engagement.
Navigate CBD communication regulations with Blustream's next-gen messaging solution. Increase customer retention and compliance while enhancing...
Innovative Product Concierge Messaging Platform to Enhance Customer Engagement and Personalization for the Subscription Industry
Key Industry Partnerships and Success Stories Drive Significant Growth and Customer Retention in the School, Band, and Orchestra Rental Industry
How exactly does post-sale service drive conversions and increase revenue? Let's break it down.
Explore strategies for nurturing musicians and driving success in music retail and education. Learn from industry experts on leveraging technology...
Transforming the music industry with AI and SMS technology, learn how Bertrand's Music reduced churn by 15% and increased revenue through...
How do you build sustainable customer connections that transform into lifetime relationships? We’re glad you asked.
Learn how the power of personalized after-sale journeys and Product Ownership AI can drive customer retention, revenue, and loyalty.
Global Technology Innovations Drive Revenue and Customer Loyalty Beyond SMS
Discover the strategies that set industry leaders apart in retention, as our panel shares insights on leveraging AI and SMS to connect with customers.
Understand how AI and SMS messaging can build meaningful, lifetime connections with your customers.
Discover how Blustream is pioneering Product Ownership with advanced AI tools and personalized experiences, leading to unparalleled loyalty,...
Discover the importance of creating lasting customer connections with AI and SMS messaging. Learn how to enhance subscriber engagement and retention...
Year-End Growth Shaped By Product Ownership Innovation and Adoption Across Industries
Discover the importance of creating lifelong subscribers to boost revenue and tackle rising acquisition costs in today’s business landscape.
Innovative New Features Underscore Importance of Retention in Increasingly Competitive Landscape
Discover the importance of personalized product ownership experiences in the fast-paced digital age and how Blustream can help businesses build...
Aquatics Retailers are choosing Blustream’s Product Assistant to create successful aquarists and lifelong relationships with their customers.
Emily Lagasse’s journey from the pet industry to the tech industry featured on Beacon Digital’s blog.
Blustream's intelligent, adaptive messaging platform harnesses zero-party data to deliver personalized experiences that create lasting customer...
Pet retailers choose Blustream's Product Assistant to create lifelong relationships with their customers and ensure customer retention.
Discover how traditional personalization tactics fall short in building meaningful customer relationships, and why it's time to embrace zero-party...
In today's landscape, having a great product isn't enough to create lifetime relationships. It's time to consider how technology can help.
With unique expectations and familiarity with technology, personalized messaging becomes crucial in captivating and retaining Gen Z loyalty.
Continued Growth in Pet Industry Positions Blustream as the Preeminent Choice for After-Sale Pet Owner Experiences
Blustream's AI-powered SMS messages can revolutionize your business by engaging customers with automated, personalized messages based on unique...
Trailblazing Partnership Allows Music Retailers to Immediately Connect with Customers to Drive Revenue Growth
Record-Setting Quarter Driven by Demand for Innovative Product Experience Technology
We highlight 6 amazing brands on Shopify to deliver ideas you can use to get more 5-star product reviews like the pros.
Learn how to improve customer retention rates and increase profits for your business with these 5 proven strategies from Blustream.
Discover effective ways to handle negative reviews & boost positive feedback for your business.
New Integration Drives Revenue for Shopify Merchants Through 5-Star Product Unboxing & Start-Up Experiences
In today’s increasingly digital landscape, online ratings and reviews are one of the top factors influencing purchase decisions, second only to...
Cindy knew forming connections with her customers would grow her brand and business. However, as a solo business owner, Cindy was also crunched for...
With Blustream, Blue Shark Trading can tailor its SMS messaging campaigns to each aquarium owner to ensure only the most useful information is...
New Customers, and Industry Expansion Fuel Growth for Blustream
'I’m thrilled to be working with Blustream. Their after-sale CX expertise means I can focus on creating and selling the products that my customers...
Remembering the customer's experience not only in the pre-sale atmosphere, but in the context of after the sale, can take your customer from being a...
Niche businesses want to connect with their customers, but in major marketplaces like Amazon, that often feels impossible.
Discover the power of SMS marketing to increase customer retention and boost revenue with Blustream.
Pet Experts Team Up to Bring Pet Parent Experiences into the Twenty-First Century Exclusive Events, Giveaways, and More.
The pandemic pushed retailers, and the technology companies that serve them, to think about new ways to engage & serve customers across the board.
Imagine if you could be by your pet parents' side as they bring home their new furry, scaled, or feathered friend?
Sending new pet owners timely, specific pet care information after the sale can make all the difference.
Blustream Experiences Explosive Growth, Solidifying the Need for After-Sale Product Experience.
By leveraging data to deliver personalized content to pet owners, your business can become a trusted "go-to" source for pet care.
Blustream Helps eCommerce Brands Prevent Negative Reviews New Offering Creates Automated Unboxing First Experiences to Drive Five-Star Reviews
New Appointment Significantly Expands SaaS Sales Leadership and Expertise for Blustream.
Use it to send yourself individual messages in your journey without having to wait for the whole journey to run first.
Product usage data is the key to unlocking revenue & retention for brands selling physical products – from customer satisfaction to cross-sell and...
Early Access to New Platform Allows Companies Selling Physical Products to Leverage Product Usage Data.
In this post, we'll outline considerations you should make before choosing an SMS platform and the similarities and differences between the platforms.
Here are the top 15 terms every marketing and customer experience (CX) pro should know before building out an after-sale product engagement strategy.
Blustream enables marketers to leverage first-party data throughout the product lifecycle by collecting data from the product itself.
The secret to successful recurring revenue in 2024? Increasing customer retention and referrals. Here's how with Blustream.
Customer engagement shouldn't stop after the initial sale. Here are four ways businesses can redefine customer engagement in 2024.
Through after-sale product engagement, businesses can use purchased products to strengthen their customer relationships.
Blustream’s after-sale product engagement platform creates unprecedented, high-value brand-to-customer relationships following the sale.
Brands have the opportunity to create a high-value after-sale connection, providing the right information at exactly the right time for their...
The product is what fuels the customer experience following the sale, and just like the customer lifecycle, products also have a post-sale lifecycle.
Brands can create post-sale product touchpoints using content at their fingertips to drive engagement between the consumer and their product.
In 2021, IoT capabilities will enhance the connection between the brand and the buyer, creating a new surge of innovation for physical goods.
Folliard and York to Add Business, SaaS and Startup Expertise to Blustream Board.
Retailers can now leverage data from purchased products to strengthen relationships and deliver better customer experiences.
Once a customer reaches the end of the sales journey, nurturing the after-sale customer experience is the key to maintaining long-term customer...
Physical goods have the opportunity to transcend traditional boundaries, as smart-connected products are ushering in a new era of improved customer...
This week’s $3 million funding announcement sets the stage for a continued digital transformation of physical products, and we’re ecstatic to be at...
Product Usage Data Connects Brands and Customers to Create Meaningful After-Sale Engagements
Leveraging real-world data from the product provides continuous knowledge to the brand, so the brand can give their customer ongoing, unprecedented...
In a recent study, 34 percent of leading businesses said their customer journey was a top priority. Here's how to build long-standing customer...
With today’s available real-world-data from sensors, time, the weather, and user-feedback on mobile apps, companies can offer full customer lifecycle...
As brands work toward implementing better remarketing tactics and customer engagement, they should make it a priority to understand who their...
In today’s retail landscape, there’s no courting the customer. However, brands now have the chance to create a valuable relationship with their...
Customer-centricity is an approach that emphasizes customer satisfaction at all stages of the customer experience. If you want to avoid the pitfalls...
Companies should use real-world data to help them communicate with their customers and make the right recommendations at the right time. Doing so...
Brands and companies need ongoing after-sale customer engagement strategies to regain a direct connection with their customers or they may lose them...
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