Customer Success
Solving the Challenges of Brand Disconnect
Niche businesses want to connect with their customers, but in major marketplaces like Amazon, that often feels impossible.
In 2021, IoT capabilities will enhance the connection between the brand and the buyer, creating a new surge of innovation for physical goods.
Niche businesses want to connect with their customers, but in major marketplaces like Amazon, that often feels impossible.
Brands can create post-sale product touchpoints using content at their fingertips to drive engagement between the consumer and their product.
Here are the top 15 terms every marketing and customer experience (CX) pro should know before building out an after-sale product engagement strategy.