Company Announcement
Tom Folliard and Kyle York Join the Blustream Board of Directors
Folliard and York to Add Business, SaaS and Startup Expertise to Blustream Board.
Blustream's After-Sale Product Experience Blog
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Product Usage Data
Redefining CX: Using Product Data to Build Relationships
Retailers can now leverage data from purchased products to strengthen relationships and deliver better customer experiences.
Blustream
Nov 12, 2020
Product Usage Data
Your Real Relationship With Your Customer Begins After Sale
Once a customer reaches the end of the sales journey, nurturing the after-sale customer experience is the key to maintaining long-term customer...
Blustream
Nov 6, 2020
Product Usage Data
Why Aren’t Products Telling Us What They Need?
Physical goods have the opportunity to transcend traditional boundaries, as smart-connected products are ushering in a new era of improved customer...
Blustream
Nov 6, 2020
Company Announcement
Latest Funding Will Drive Product Usage Data and Customer Experience
This week’s $3 million funding announcement sets the stage for a continued digital transformation of physical products, and we’re ecstatic to be at...
Blustream
Oct 23, 2020
Company Announcement
Blustream Raises $3 Million to Bridge the Customer Experience Gap
Product Usage Data Connects Brands and Customers to Create Meaningful After-Sale Engagements
Blustream
Oct 21, 2020
Product Usage Data
How to Loop Customers in For Good With Product Usage Data
Leveraging real-world data from the product provides continuous knowledge to the brand, so the brand can give their customer ongoing, unprecedented...
Blustream
Oct 15, 2020
Product Usage Data
Superior Customer Satisfaction Leads to Lasting Customer Relationships
In a recent study, 34 percent of leading businesses said their customer journey was a top priority for 2020. Whether you’re building audiences,...
Blustream
Sep 28, 2020
Customer Retention
Focus on the Existing Customer and Have a Customer for Life
With today’s available real-world-data from sensors, time, the weather, and user-feedback on mobile apps, companies can offer full customer lifecycle...
Blustream
Sep 23, 2020
Customer Retention
Stop Wasting Money on Re-Marketing to Your Customers
As brands work toward implementing better remarketing tactics and customer engagement, they should make it a priority to understand who their...
Blustream
Sep 3, 2020
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