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Here are the top 15 terms every marketing and customer experience (CX) pro should know before building out an after-sale product engagement strategy.
Blustream enables marketers to leverage first-party data throughout the product lifecycle by collecting data from the product itself.
The secret sauce to creating engaging, long-term relationships with customers lies in the three ‘Rs’ -- retention, revenue, and referrals.
Customer engagement has followed a fairly predictable trend, focusing on pre-sale engagement. But what if customer engagement didn’t stop after the...
Through after-sale product engagement, businesses can use purchased products to strengthen their customer relationships.
Blustream’s after-sale product engagement platform creates unprecedented, high-value brand-to-customer relationships following the sale.
Brands have the opportunity to create a high-value after-sale connection, providing the right information at exactly the right time for their...
The product is what fuels the customer experience following the sale, and just like the customer lifecycle, products also have a post-sale lifecycle.
Brands can create post-sale product touchpoints using content at their fingertips to drive engagement between the consumer and their product.
In 2021, IoT capabilities will enhance the connection between the brand and the buyer, creating a new surge of innovation for physical goods.
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