Customer Retention
What Is After-Sale Product Engagement?
Through after-sale product engagement, businesses can use purchased products to strengthen their customer relationships.
Blustream's Product Ownership Experience Blog
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Customer Success
Connect with Customers Through After-Sale Product Engagement
Blustream’s after-sale product engagement platform creates unprecedented, high-value brand-to-customer relationships following the sale.
Blustream
Mar 24, 2021
Customer Retention
Maximize Brand Content for Valuable Customer Connections
Brands have the opportunity to create a high-value after-sale connection, providing the right information at exactly the right time for their...
Blustream
Feb 22, 2021
Zero-Party Data
Use Your Products to Stay Connected to Your Customers
The product is what fuels the customer experience following the sale, and just like the customer lifecycle, products also have a post-sale lifecycle.
Blustream
Feb 12, 2021
Zero-Party Data
Product Touchpoints: Connecting With Customers at the Right Time
Brands can create post-sale product touchpoints using content at their fingertips to drive engagement between the consumer and their product.
Blustream
Jan 20, 2021
Zero-Party Data
Product Personalization: The Next Wave of Marketing in 2021
In 2021, IoT capabilities will enhance the connection between the brand and the buyer, creating a new surge of innovation for physical goods.
Blustream
Jan 20, 2021
Company Announcement
Tom Folliard and Kyle York Join the Blustream Board of Directors
Folliard and York to Add Business, SaaS and Startup Expertise to Blustream Board.
Blustream
Dec 17, 2020
Customer Retention
Redefining CX: Using Product Data to Build Relationships
Retailers can now leverage data from purchased products to strengthen relationships and deliver better customer experiences.
Blustream
Nov 12, 2020
Customer Retention
Your Real Relationship With Your Customer Begins After Sale
Once a customer reaches the end of the sales journey, nurturing the after-sale customer experience is the key to maintaining long-term customer...
Blustream
Nov 6, 2020
Zero-Party Data
Why Aren’t Products Telling Us What They Need?
Physical goods have the opportunity to transcend traditional boundaries, as smart-connected products are ushering in a new era of improved customer...
Blustream
Nov 6, 2020
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