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The pandemic pushed retailers, and the technology companies that serve them, to think about new ways to engage & serve customers across the board.
Sending new pet owners timely, specific pet care information after the sale can make all the difference.
By leveraging data to deliver personalized content to pet owners, your business can become a trusted "go-to" source for pet care.
Product usage data is the key to unlocking revenue & retention for brands selling physical products – from customer satisfaction to cross-sell and...
In this post, we'll outline considerations you should make before choosing an SMS platform and the similarities and differences between the platforms.
The product is what fuels the customer experience following the sale, and just like the customer lifecycle, products also have a post-sale lifecycle.
Once a customer reaches the end of the sales journey, nurturing the after-sale customer experience is the key to maintaining long-term customer...
Leveraging real-world data from the product provides continuous knowledge to the brand, so the brand can give their customer ongoing, unprecedented...
In today’s retail landscape, there’s no courting the customer. However, brands now have the chance to create a valuable relationship with their...
Companies should use real-world data to help them communicate with their customers and make the right recommendations at the right time. Doing so...
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