Customer Success

Solving the Challenges of Brand Disconnect

Niche businesses want to connect with their customers, but in major marketplaces like Amazon, that often feels impossible.

Customer Success

Turning Product Fans Into Product Fanatics

The pandemic pushed retailers, and the technology companies that serve them, to think about new ways to engage & serve customers across the board. 

Customer Success

How to Build Long-Term Relationships with Your Pet Parents

Imagine if you could be by your pet parents' side as they bring home their new furry, scaled, or feathered friend?

Customer Success

Connect with Customers Through After-Sale Product Engagement

Blustream’s after-sale product engagement platform creates unprecedented, high-value brand-to-customer relationships following the sale.

Customer Success

What Does Customer-Centric Mean?

Customer-centricity is an approach that emphasizes customer satisfaction at all stages of the customer experience. If you want to avoid the pitfalls...

Customer Success

Reviving Direct Customer Connections for Physical Goods Companies

Brands and companies need ongoing after-sale customer engagement strategies to regain a direct connection with their customers or they may lose them...