Customer Success

Mythbusting: How Do You Get Rid Of Negative Reviews?

Discover effective ways to handle negative reviews & boost positive feedback for your business.

Customer Success

Top Tips to Prevent Negative Reviews

In today’s increasingly digital landscape, online ratings and reviews are one of the top factors influencing purchase decisions, second only to...

Customer Success

Customer Engagement vs. Customer Experience

Remembering the customer's experience not only in the pre-sale atmosphere, but in the context of after the sale, can take your customer from being a...

Customer Success

Solving the Challenges of Brand Disconnect

Niche businesses want to connect with their customers, but in major marketplaces like Amazon, that often feels impossible.

Customer Success

Turning Product Fans Into Product Fanatics

The pandemic pushed retailers, and the technology companies that serve them, to think about new ways to engage & serve customers across the board. 

Customer Success

How to Build Long-Term Relationships with Your Pet Parents

Imagine if you could be by your pet parents' side as they bring home their new furry, scaled, or feathered friend?

Company Announcement

Blustream Helps eCommerce Brands Prevent Negative Reviews

Blustream Helps eCommerce Brands Prevent Negative Reviews New Offering Creates Automated Unboxing First Experiences to Drive Five-Star Reviews

Customer Success

How to Connect to Your Customers With After-Sale Product Engagement

Blustream’s after-sale product engagement platform creates unprecedented, high-value brand-to-customer relationships following the sale.

Product Usage Data

Superior Customer Satisfaction Leads to Lasting Customer Relationships

In a recent study, 34 percent of leading businesses said their customer journey was a top priority for 2020. Whether you’re building audiences,...

Product Usage Data

What Does Customer-Centric Mean?

Customer-centricity is an approach that emphasizes customer satisfaction at all stages of the customer experience. If you want to avoid the pitfalls...