Redefining CX: Using Product Data to Build Relationships
Retailers can now leverage data from purchased products to strengthen relationships and deliver better customer experiences.
Retailers can now leverage data from purchased products to strengthen relationships and deliver better customer experiences.
Once a customer reaches the end of the sales journey, nurturing the after-sale customer experience is the key to maintaining long-term customer...
Leveraging real-world data from the product provides continuous knowledge to the brand, so the brand can give their customer ongoing, unprecedented...
In today’s retail landscape, there’s no courting the customer. However, brands now have the chance to create a valuable relationship with their...
Companies should use real-world data to help them communicate with their customers and make the right recommendations at the right time. Doing so...
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