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Discover how traditional personalization tactics fall short in building meaningful customer relationships, and why it's time to embrace zero-party...
In today's landscape, having a great product isn't enough to create lifetime relationships. It's time to consider how technology can help.
With unique expectations and familiarity with technology, personalized messaging becomes crucial in captivating and retaining Gen Z loyalty.
The pandemic pushed retailers, and the technology companies that serve them, to think about new ways to engage & serve customers across the board.
Imagine if you could be by your pet parents' side as they bring home their new furry, scaled, or feathered friend?
The secret sauce to creating engaging, long-term relationships with customers lies in the three ‘Rs’ -- retention, revenue, and referrals.
Customer engagement has followed a fairly predictable trend, focusing on pre-sale engagement. But what if customer engagement didn’t stop after the...
Through after-sale product engagement, businesses can use purchased products to strengthen their customer relationships.
Brands have the opportunity to create a high-value after-sale connection, providing the right information at exactly the right time for their...
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