Nail that first impression.
Crush churn. Drive Repeat Sales.
And, set your customers on a path to success. BluStream PX is the only digital companion for subscription and D2C products. We’ve got you covered with hyper-personalized, post-purchase engagement for your customers, and plans designed to grow with you.
Sign up for PX Engage
Getting started is easy:
- Sign up – the first month is free!
- PX Engage uses proprietary AI to build an optimized product journey for your product.
- Automatic integration with Shopify, WooCommerce and other platforms to start your customers on their journey from the moment of purchase.
Sign up for PX Lifecycle
Getting started is easy:
- Sign up – the first month is free!
- PX Lifecycle uses proprietary AI to build an optimized product journey for your product.
- Automatic integration with Shopify, WooCommerce and other platforms to start your customers on their journey from the moment of purchase.
PX Activate
$199/mo
Or $2,000 annually
Jumpstart retention and reviews. Everything you need to help your customers get started toward loving your product.
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Guide new customers through unboxing and onboarding with a 30-day personalized experience
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Editable, fully brandable dialogues
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Measure engagement, reviews, issues, and more
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Zero-party data
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500 Monthly Active Users*
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Email support
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Omnichannel SMS, WhatsApp, or ChatStream delivery
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First month free**
PX Engage
$499/mo
Or $5,000 annually
Power repeat sales and reviews while growing cross-sell and AOV. Includes everything in PX Activate, plus:
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Guide new customers through their first 60-days of usage – from that first aha! to next order
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Hyper-personalized
- Education & help
- Intelligent cross-sell
- Timely renewal prompts
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Engage analytics package
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5 hours of phone support per month
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500 Monthly Active Users*
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Omnichannel SMS, WhatsApp, or ChatStream delivery
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First month free**
PX Lifecycle
$999/mo
Or $10,000 annually
Full lifecycle product companion guides customers from initial purchase to long-term loyalty while gathering valuable customer insights that drive roadmap and lower operational costs. Everything in PX Engage, plus:
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Personalized, proactive product care reminders
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Customer survey tools to gather valuable insights in real-time
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Dedicated Customer Success Representative
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Custom API development
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Extend analytics package
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500 Monthly Active Users*
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Omnichannel SMS, WhatsApp, or ChatStream delivery
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First month free**
Custom
Got big ideas? We’ll work with you to craft a plan that builds lasting customer connection at any scale.
*Monthly Active Users (MAU) are new customers that are in an active journey on the PX Platform. Journeys are 30-days, 90-days, 180-days, or more in duration depending on plan selection. Additional MAU packs can be added to any plan.
**Includes 5-day trial experience & set up. Monthly billing starts after 30 days, cancel any time.
Every day we’re helping great brands create lifelong connections with their customers
Frequently asked questions
Can’t find what you need? We’re happy to help, just send us a message.
How will I be billed?
If you select our monthly billing option, your credit card will be billed beginning the day after your free trial period ends. Your subscription will automatically renew monthly unless you cancel or change plans.
If you select our annual billing option, your credit card will be billed for the total amount on the day after your free trial period ends. Your subscription will automatically renew each year unless you cancel or change plans.
Can I add to my product experience journey?
Yes! You can easily upgrade from PX Activate to PX Expand to add educational prompts, renewal notices, and cross sell opportunities to your customer journey, or PX Nurture to add details for the ongoing care and maintenance of your customer's purchases and support your customers through the full product lifecycle. If you have other product experience needs, please reach out, we'd love to help you craft a custom journey.
What is a Monthly Active User?
Monthly Active Users (MAU) are customers who are live on an existing PX journey. Your customers can opt out at any time and doing so removes them from the MAU total.
I have more than 500 new users per month. What do I do?
Great! While some of our customers want to begin with a smaller subset, like 500, we make it easy to add more in increments of 1,000 or 5,000 MAUs. The cost depends on volume, and you can add anytime. Reach out and we will provide pricing to meet your needs.
Is each journey custom to my company and product?
Yes! Our AI platform generates a custom journey for your company product. It’s based on our millions of data points from years of live customer interactions, BluStream’s best practices for crafting engaging product experience, and marries that with the specifics of your product(s). The general framework is our proven recipe, but your journey is uniquely yours.
I'm not sure if my product is right for this. Can I get a preview?
Sure! Just sign up for the PX Activate tier and we’ll set you up with a preview. If for some reason you choose not to go live, just cancel before your free trial month ends.
What if I have more than one product?
Even better! We make it simple to start with just one product or product category for up to 500 consumers. Most customers want to expand both products and MAUs. When adding MAUs, we’ll provide the needed additional products or products categories at no cost.
How do I cancel?
You can cancel at any time and we’ll process on your next monthly or annual renewal date based on your contract type.
For Monthly contracts, cancellation notice must be received 5 days prior to the next monthly renewal date to avoid next monthly billing. For annual contracts, notice is required 45 days before annual renewal.