The Partnership That Delivers Next Generation Customer Experience to Music Retailers

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Let's get started.

Ready to get started with your AIM Tri-Tech and Blustream integration? Let us know how to reach you and we'll have you up and running with customized templates to fit your MI business in no time.
BLUSTREAM FOR THE MUSIC INDUSTRY

Engage & Retain Players by Giving Your Instruments a Voice.

Launch automated and personalized SMS text conversations around what your players care most about: The instruments you sell and rent to them.

Twice as likely, Twice as often, Twice as much.

That's the purchase behavior of Blustream-powered customers. Contacts entered into personalized product ownership experiences are twice as likely to buy from you again, buy twice as often, and buy twice as much as other customers.

Case Study: Bertrand's Music 

Music instrument rentals experience incredibly high churn due to misuse and lack of interest. With Blustream, Bertrand's Music has created unique experiences for all instrument renters to keep them engaged at their skill level with educational information, instrument care instructions, and enjoyment tips.

By opting-in instrument renters as part of the rental contract agreement and through their Tri-Tech Point-of-Sale system, Bertrand's has seen incredibly high engagement, retention, and cross-sell when they personalize messages for each renter on Blustream's adaptive, intelligent platform.

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30% (4)

Click-Through Rate for Cross-Sell

 

30% (5)

Customer Retention After 3 Months

 

"We're able to understand how our customers are using our products to serve them better in the moment and beyond." - Jeff Bertrand, Bertrand's Music 

Welcome to Blustream:
The Next-Generation in Customer Experience 

>50% of new instrument owners and renters fail.

How Blustream Drives Renewals & Retention in the Music Industry

Provide Assistance

Assist players with setup, troubleshooting, and care of their new instruments.

Give Encouragement

Applaud players for trying something new; Send tips & tricks for enjoyment and fun.

Suggest Maintenance

Empower players to care for instruments and help them take ownership.

How To Get Started:

1. Choose from our ready-to-go instrument templates

2. Connect Blustream to your POS or eComm site

3. Enroll renters and owners into the instrument messaging journeys to stay connected with them 

Ready to get started with your AIM Tri-Tech and Blustream integration? Let us know how to reach you and we'll have you up and running with customized templates to fit your MI business in no time.
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We integrate with Tri-Tech POS and other popular eCommerce platforms serving the Music Industry.

 

Want to get started with Blustream for other eCommerce or POS platforms?
Reach out to hello@blustream.io and our team will get you launched in no time.

For just dollars per customer per year, Music Retailers, Manufacturers, and Brands Can:

Increase Revenue

Create successful customers with expert and automated support & education.

Reduce Support Costs

Provide proactive maintenance and care tips based on usage & environment.

Reduce Returns 

Help players care for instruments and provide help to conquer common hurdles new users face.

Whether you're a retailer, brand, or manufacturer, we have the templates and expertise to drive your business goals. Ready to get started? Schedule a call with us today.