Engage & retain players by giving your instruments a voice.
Launch automated and personalized SMS text conversations around what your players care most about: The instruments you sell and rent to them.
Education drives retention in the music industry
Improve player engagement and satisfaction by implementing an automated two-way dialogue that allows you to gain valuable insights into players' usage, skill level, and interests, enabling tailored support and recommendations.
"We're able to understand how our customers are using our products to serve them better in the moment and beyond." - Jeff Bertrand, Bertrand's Music
Welcome to BluStream:
The next generation in customer experience
>50% of new instrument owners and renters fail.
How BluStream drives renewals & retention in the music industry
Provide assistance
Assist players with setup, troubleshooting, and care of their new instruments.
Give encouragement
Applaud players for trying something new; send tips & tricks for enjoyment and fun.
Suggest maintenance
Empower players to care for instruments and help them take ownership.
How to get started:
1. Choose from our ready-to-go instrument templates
2. Connect BluStream to your POS or eComm site
3. Enroll renters and owners into the instrument messaging journeys to stay connected with them
We integrate with Tri-Tech POS and other popular eCommerce platforms serving the music industry.
Want to get started with Blustream for other eCommerce or POS platforms?
Reach out to hello@blustream.io and our team will get you launched in no time.
For several dollars per customer per year, Music Retailers, Manufacturers, and Brands Can:
Increase revenue
Create successful customers with expert and automated support & education.
Reduce support costs
Provide proactive maintenance and care tips based on usage & environment.
Reduce returns
Help players care for instruments and provide help to conquer common hurdles new users face.
Whether you're a retailer, brand, or manufacturer, we have the templates and expertise to drive your business goals. Ready to get started? Schedule a call with us today.