On Wednesday, April 17, 2024, Blustream hosted SBO retailers and industry professionals for a dynamic discussion at the "School, Band, & Orchestra Executive Roundtable: Trends, Educational Techniques, and Technologies to Retain More Renters." This insightful webinar delved into the evolving landscape of music education and technology, offering invaluable insights and strategies for music retailers catering to SBO instrument renters.
Ken Rapp, CEO of Blustream and moderator of the panel, expressed his excitement with the overwhelming turnout and enthusiastic feedback from panelists and attendees. “As a lifelong musician, witnessing the empowerment of SBO retailers to guide hundreds of thousands of students towards success through leveraging Blustream’s platform is nothing short of a dream realized,” remarked Rapp.
Attendees departed with actionable strategies and a renewed commitment to nurturing aspiring musicians after hearing from our panel. Read on to discover key takeaways provided during the session.
"Ordering a clarinet online and receiving it on your doorstep the next day is becoming more enticing, especially for busy parents who wait until the last minute... Outside of quick and easy shipping, parents like online rentals for the added security they provide."
Key Takeaway: The shift towards online rentals reflects changing consumer behaviors, with convenience and security emerging as critical factors driving adoption.
“Trained music therapists work with individuals of all ages, tailoring interventions based on their unique goals and challenges. Through activities like listening to music, playing instruments, singing, and songwriting, music therapy aims to improve overall well-being, enhance communication, manage pain, reduce anxiety, and promote self-expression.”
Key Takeaway: Embracing technology, prioritizing personalized services, and promoting equity and access are essential for driving innovation and inclusivity in music education.
“We saw an immediate return on investment with Blustream, and expect a 10x return this year. The power of Blustream’s Product Ownership AI was felt within three months, with both significant increases in revenue and increased satisfaction from our renters.”
Key Takeaway: Leveraging transformative technology like Blustream can reduce rental returns and elevate the overall customer experience, helping to create lifelong musicians.
"The most successful SBO business plans meet their customers where they are most comfortable... Our mature online contract services allow busy parents to browse choices and easily fill out credentials that can then be efficiently processed by the store for quick turnaround."
Key Takeaway: Leveraging technology to meet customers' preferences, particularly through online platforms, enhances convenience and satisfaction, ultimately driving retention.
Blustream's "School, Band, & Orchestra Executive Roundtable" provided a wealth of insights and strategies for music retailers navigating the complexities of today's market. From harnessing technology to fostering inclusive learning environments, the panelists offered actionable advice for empowering and retaining the musicians of tomorrow. As the industry continues to evolve, embracing innovation and prioritizing customer-centric approaches will be key to driving success in music retail and education.
Ken Rapp, CEO of Blustream and moderator of the panel, shared his enthusiasm for the event, stating, “The collaborative efforts of SBO retailers and the advancements in technology, such as Blustream's, are instrumental in advancing the industry, reducing rental returns, and increasing revenue for retailers.”
Join us in our commitment to nurturing aspiring musicians and fostering a vibrant community of music enthusiasts, powered by technology. Schedule a call with our team today: https://bit.ly/3zE5jNu